on 19-07-2023 09:07 Hi @Brianlfc0210, Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web. Select Help. As per the subject. Go to My Apps. Click: Web Safe. 1. 1 or 192. This should by pass the VM Websafe. 4. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. 2) Turn off the hub and disconnect any Ethernet cables. 2 weeks ago. 0. You don’t need to be a web wizard to know how to take care of your kids online. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. To confirm if this is the case try the following when connected to your home network: browse to post the AS Name result here FYI if the AS Name is not Virgin Media then check: (a) device's DNS setting has not been manually set; (b) third-party router's. This is what I tried to enter. Entertain me; Broadband Deals. Virgin is also helping a number of its existing MPLS managed service customers transition to new network solutions at a speed that is right for their business. Login to the Virgin Media online account in a web browser. Go to Account Settings >> Online Security >>> Websafe >>> Child Safe ( Off / On ) 1 Kudo. 20-05-2023 21:49 - edited 20-05-2023 22:18. How to use Virgin Web Safe. We should be able to change it as I can for the 5gz also have read on here it’s something to do with the hub updated which they still have not seemed to fix since 2022 hop the vm staffe will read and help. Hi @Ker2ker. 1. Any website unsuitable for children is blocked by default. 1. Here's a brief guide to the web filters for some of the most popular ISPs. Can you try refreshing your network and clearing your cache and cookies. 159. Turn on SafeSearch VIP. If your Virgin Mobile is connected to your home broadband, you can browse protected. In this conversation. Virgin Media. Advanced Settings -> Wireless -> Wireless Signal. . Welcome to the community and thanks for taking the time to post your issue on the forums. Thank you for your first post and I'm sorry to hear that you're having some issues with amending your Web Safe settings at the moment! I'll be more than happy to help via Private Message. Settings. Account - Mobile. 67. As far as i am aware the firewall wont be active in modem mode which will disable all router functions including the firewall. Log in to My Virgin Media. This is a fast and very easy trick that can work even if you're not a Virgi. Also, make sure to enable PPTP, L2TP, and IPSec pass-through options from your router. If you changed the computer's network settings to use any Public DNS does that re-gain access. May just be a. We are able to update this setting for you manually too, we just need to confirm a few account details. 168. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. We went with ExpressVPN as it offers fast speeds and strong encryption, plus it has proven to work quite well with Virgin Media. Sadly, internet customers across the UK are prohibited from. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Try both Mac and Windows. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. As a result images etc aren’t downloaded automatically. Hi @Ker2ker. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . How to whitelist a website. 296. Browse. AutoModerator • 4 yr. I have checked these settings and they are looking active and showing they are working. Navigate to the My Apps tab and select Web Safe from the menu. net, pubg. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. "Virgin Media not only offers comprehensive parental controls for your home wifi, it also enables you to keep a degree of control on what your little darlings are looking at on their mobile phone. It’s easy to customise by clicking on the Categories. Vodafone If you would like the Web Safe settings changed, let us know as this can be a work around for now. 2. 168. Everytime i save my changes it resets my settings so that nothing is blocked. 0. It is easy to change the settings – the following steps take you through the process: Visit the Virgin Media Parental Controls area in My Virgin Media. If you changed the computer's network settings to use any Public DNS does that re-gain access. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. 255. Switch on Child Safe. If your Virgin Mobile is connected to your home broadband, you can browse protected. on 11-02-2023 12:31. Please make your own thread in the future 🙂. Hey @JohnnyT8,. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. It’s important you choose a passcode that’s different to the one you use to unlock your device. Use a VPN app. How to disable Virgin Media Web Safe. #3. SpeedQuickStart, set up and connections. Today, both not transmitting ( to double check, I. Bypass Child Safe & Virus Safe Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. Subnet prefix length 255. com, I get the "Virgin Media has blocked this website" screen. Best wishes. Plug your device into a power source and connect to the internet with WiFi to avoid eating into your data allowance. FYI: default settings is for Web Safe to block access to VPN sites. Websafe is blocking websites while the setting is turned off in settings. VPN Apps for all devices and unlimited simultaneous connections. Have you attempted to change your DNS settings as advised to see if this can correct your issue? You can check if all your needed Web Safe Settings are amende. 8. Open comment sort options Add a Comment neilalexanderr • 5 yr. changing the DNS settings on one device works, but i can't do it for every device that needs to connect to my mail server (especially my phone, it seems to ignore DNS settings for some reason so it doesn't even work on there). To do this: Press Home on your remote. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. 55 REPLIES. 296. Use a proxy website like Anonymouse or something. For more tips on how to keep your kids safe online, visit Internet Matters. You only get that output from nslookup if the client you're running it on is configured with those IP addresses. google. It’s a fantastic way to stay protected after your epic spring clean. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Re: How to turn wifi off. When you turn off this setting, apps won’t be able to send you a notification. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. Virgin Mobile. 0 (both outside interfaces addresses are assigned via the Hub DHCP service) so the VPN termination addresses are single NATd by the Hub. 100. 168. For fraudulent e-mails, forward to phishing@virginmedia. Some simple ways to bypass the filters: Use the Pirate Bay Proxy. on 15-04-2023 15:47. The messages typically contain a link for the victim to click on to get details of a missed package delivery. QuickStart, set up and connections. Unless virgin is specifically blocking the IPs of your. If it’s not a technical issue you need help with then we’re here to support you on. Go to the Plan and Device tab and click on Manage services. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web. What AS Name is reported when you visit following example shows an AS Name of Virgin Media:. . Virgin Media Parental controls) 2. 3) Fully initialise your own router or mesh master unit and make sure the WAN port is set to DHCP. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. My Virgin Media makes managing your account easier with all your information in one place. We'll go over how to set up the filter, what. You can even reboot your Hub from the comfort of your sofa. Learn more. If any issue occurs, you can try disabling the Virgin Media Websafe Settings (Child safe mode off) and try again. I have the same problem as well, I have just checked my online security controls and it's all turned off. 8. Sign in . i have tried to enable childsafe and disable it again and it makes no difference. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. If you haven’t changed your password, the default one is placed on the bottom of the router. It will not block any websites and any changes I make to my settings (selecting categories, adding websites) are not being saved. The easiest way to access websites blocked by your ISP is by connecting to a VPN. Phone. 54. 1. . Try with OpenDNS using 208. When the mouse is over that option, there should be a URL that shows in the bottom left hand corner of the page. Parental controls block websites and applications that you think are unsuitable for your child. People say to go into the Firewall section and disable certain setting that aren't there the option I have are: Options. Then select the Settings PIN & Parental Controls option. We'll go over how to set up the filter, what. Click here to view more details on content filters from Virgin Media’s Web Safe. If you go online, It will still show as being off but you need to turn the parental controls on and then off again and then delete them again, I hope this helps. It may take up to 24 hours for the change to be. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. See. TBH only recently checked and all websafe was off. This article explains how to turn off SafeSearch on various browsers for desktop and mobile. On Bing: Select Menu > SafeSearch. Stream from Virgin Media. Which means likely its been off for years. Welcome to Virgin Media’s help and support page. Just to confirm, are you making these changes to your Virgin Media websafe via the online account, or through a browser or 3rd party security software? Here to help 🙂. At present, the VPN between routers 1 and 2 go via the HUB 3. Im having all the same issues as the original poster been at it for a few hours before I thought to come here . 8. So if I search, as a random example, Pornhub, I get "no search results", just as I should. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. See Options. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. You can choose to block access to all adult sites. 1. Safety first! An ounce of prevention is worth a pound of cure when it comes to securing your devices. . Clear searchMalware is a type of malicious software, designed to infect your device to manipulate or damage it. The "Web Safe" or "Child Safe" setting may be enabled and blocking access. The first is categories. 67. Virgin Media has worked with the UK Council for Child Internet Security (UKCCIS) to develop five top tips for parents regarding child safety. Virgin Media Security Bypass: Virgin Media has also made a few changes to their service, affecting the IPTV service. This includes restricting children from accessing inappropriate or adult content. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. VODAFONE. Please click on the purple envelope to. Every attempt bounces me back to the 'My Account' page. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. 1 (this will allow you to access your router’s settings)/ If you’ve put the router in “Modem” mode, use this IP address instead: 192. Stream from Virgin Media. Regards, Steven_LSorted now, had to pinhole it. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. 168. Hey amoVM, thank you for reaching out and I am sorry you are having some connection issues again with this. 1. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. I t's my phone, Oppo, Android phone. NB I do not think it is sensible that Child Safe is able to bypassing Virus Safe but whether this is a bug or feature it remains to be used / exploited. Home Phone. My Virgin Media App. Welcome to the community and thanks for taking the time to post your issue on the forums. Tick Do not request a PIN. on 05-01-2023 17:27. Every attempt bounces me back to the 'My Account' page. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Just bear in mind this would reset everything. It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. Click: Settings. 50 a quarter or £25 for a whole year. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. SpeedHi, ive tried the sim card in a few phones and the same results. It may take up to five minutes for the block to be disabled. It is easy to change the settings – the following steps take you through the process: Visit the Virgin Media Parental Controls area in My Virgin Media. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. You will be prompted to enter your PIN Number. Sign in . This allows you to choose the type of content you can restrict. Learn how you can change Web Safe settings to turn Child Safe off. Dave. Enter your credentials and press OK to log into the router settings menu. A (rather unsatisfied) customer. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. 168. Reply. For example, Google's DNS Servers are Primary 8. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. I just want to turn off web safe. 1. 3. To activate Virgin Media Parental Controls select ‘ACTIVATE’. Hi , Thank you for coming back to us about this ongoing issue. To force SafeSearch for your network, you’ll need to update your DNS configuration. 1. Try both Mac and Windows. You can find more help with your TV settings on your box. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. . Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for example Setup. Every now and again when Virgin update their system the Parental controls get refreshed and switched back on again. 7: 3043: 58: virgin media child safe not working: 0. Sometimes they will be looking to. It is easy to change the settings – the following steps take you through the process: Visit the Virgin Media Parental Controls area in My Virgin Media. 4. Hey @DavidCalla,. Use parental control software and consider using filtering options, monitoring and setting time limits for access to chat. sign in here Login to My Virgin Media | Virgin Media using authentication credentials of account holder. Here you’ll find all the help you need for Virgin Media related problems and issues. If you haven’t changed your password, the default one is placed on the bottom of the router. 15-02-2023 21:11 - edited 15-02-2023 21:15. More help. Networking and WiFi. 168. Sign in . connection problems. on 05-01-2023 17:27. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. We would like to show you a description here but the site won’t allow us. Toggle SafeSearch filter off. 1. Try computers with Cisco’s OpenDNS using 208. The Virgin Media Super Hub lets you connect more than 20 different devices so you can play games, download files and stream music simultaneously – and all at rapid speeds. They provide the functionality via the Websafe function linked above. 0. virgin media how to turn off childsafe | virgin media how to turn off childsafe | how to remove child safe virgin media | turn off virgin media child safe setti. Sign in . 0. Therefore check out these simple steps to turn the Security Off:F-secure SAFE is free for all Virgin Media broadband customers for the first year. I've taken a look at the threads you hav. Billing and payments. Cleanhands50. icon on the upper-left edge of your screen. Account - Mobile. How-To] - Disable websafe feature on virgin media - tech2guides. . Click Mark as Helpful Answer and solved, or use Kudos to say thanks. . A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. Click on Manage Web Safe. Learn how you can change Web Safe settings to turn. 1. Click ‘Save settings. If you changed the computer's network settings to use any Public DNS does that re-gain access. Sign in . So you can kick back and enjoy yourself, knowing somebody’s got your. Virgin Fibre customers can use WebSafe to block certain websites. This can be closed. 0. Learn more. 0 Kudos. Turn on SafeSearch VIP. Click Apply. It is managed from the Virgin Media online account. Use a free web proxy and enter Use the Get Magnet Link site. Welcome to the community and thanks for taking the time to post your issue on the forums. Back up your device using iCloud or your computer. 100. If you see two software update options available, choose the one you want to install. My Virgin Media App. This should by pass the VM Websafe. 8. If you want to change your settings at a later date, or if you've not yet made a. • · Register or sign in at Virgin Media - My Virgin Media with your primary username and password. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. If the AS Name is not Virgin Media then look at whether the DNS settings is manually set on the device or, if using the Hub in modem mode, on the router. Select Help & Settings. There's no firewall settings that I can see, and one time I got to see a page saying. If you want to turn it off again, you can do so whenever you like. Apps. Pretty easy really. restart Mail app on iPhone and see if content loading issue persists. Reply. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. ago. Web Safe only works on devices connected to your Virgin Broadband at home. In response to Client62. 8. 8) and CloudFlare (1. Subnet prefix length 255. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. no luckWhat value is shown for AS Name when you visit If it is not Virgin Media then you need to look at why your network's / device's DNS is different. Can somebody please advise how to turn the Child Safe Lock off?. We are able to update this setting for you manually too, we just need to confirm a few account details. Networking and WiFi. On the remote press the Menu button. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. 1. Our aim is to respond to these needs by removing barriers they may face or avoiding creating such barriers in the first place. Welcome to the community forums. If you're still having issues changing your settings, please let us know. Virgin Media not only offers comprehensive parental controls for your home wifi, it also enables you to keep a degree of control on what your little darlings are looking at on their mobile phone. Please keep an eye out for a purple envelope at the top right corner of your Forum page. That is : * Unable to disable SSID Broadcasting on Hub 3 *. Includes a 30-day money-back guarantee so you can try it risk-free. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Click: My Apps. Open Advanced settings. Tap Install Now. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Other parental controls. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. . Lee_R. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. try going to if Web Safe is on this site should be blocked. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Click: My Apps. Preferred DNS 192. Please note that you won't be able to turn this off if you've got a Virgin TV 360 box or 360 Mini box,We would like to show you a description here but the site won’t allow us. Forum Team. Virgin Media. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that never loads, just showing the. Stay safe online. Virgin Mobile. So why isnt this VM Web safe filter hiding these images from. Wi-Fi is fine, I have checked on multiple devices.